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Course Cancellation Policy

Cancellation and Course Attendance Policy

No reservations are accepted over the phone without credit card payment.

A full refund will be given if cancelling by phone to 859-547-1351 no later than 12 noon of the business day preceding the date of the course (unless otherwise specified: i.e. designations and certifications). You must arrive prior to the course start time and attend while the course is in session. Those who fail to arrive on time or attend will forfeit the course fee and will not receive continuing education credit. Transferring of funds from one course to another is not allowed.  No shows will not receive a refund.  No exceptions will be made regarding this policy.